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Privacy Policy
Welcome to Crypto India, your trusted cryptocurrency exchange in India. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services.
1. Introduction
Crypto India (“we,” “us,” or “our”) is dedicated to ensuring the privacy and security of your personal information. This policy applies to all information collected through our website, mobile application, and any related services (collectively, the “Services”).
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
- Financial Information: Bank account details, transaction history, wallet addresses, and other payment-related information.
- Identification Documents: Government-issued ID, passport, or other documents for verification purposes.
- Usage Data: Information about how you use our Services, including IP address, browser type, device information, and browsing behavior.
- Communication Data: Records of our communications with you, including emails, chat logs, and customer support interactions.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: Facilitating your use of our platform, processing transactions, and providing customer support.
- To Verify Identity: Ensuring compliance with legal and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
- To Improve Services: Analyzing usage trends and improving the functionality and user experience of our platform.
- To Communicate: Sending you updates, notifications, and other information related to your account and our services.
- To Ensure Security: Protecting against fraudulent activities, unauthorized access, and other security issues.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: Engaging trusted third-party service providers to perform functions and provide services to us, such as KYC verification, payment processing, and technical support.
- Legal Compliance: Disclosing information as required by law or in response to legal processes, such as subpoenas or court orders.
- Business Transfers: Sharing or transferring information in connection with a business transaction, such as a merger, acquisition, or sale of assets.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and regulatory requirements.
- Objection: Object to the processing of your personal information under certain circumstances.
- Data Portability: Request the transfer of your personal information to another service provider.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Crypto India
Email: support@cryptoindia.com
Website: cryptoindia.in
Available on: App Store and Google Play Store
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of our Services or this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
11. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.
Please review this Privacy Policy periodically for any updates. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated policy.
Thank you for trusting Crypto India with your personal information.
Feel free to customize the contact details, office address, and any other specific information related to your exchange.